What About Cookies?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features on our site.
Will RiverBum, Inc. Disclose Information Collected To Outside Parties?
RiverBum, Inc. does not sell, trade, or rent your personal information to others. We will NEVER in the future give out your information to any third party vendors.
We are committed to protecting your privacy. We use the information we collect on the site to make your online shopping at RiverBum.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
RiverBum, Inc. reserves the right to modify the selection and/or pricing of its products and programs without prior notice.
Damaged or Defective Merchandise
Damaged Merchandise by Shipping Company
Please inspect your order thoroughly upon receipt for any shipping damage. Any visual carton damage must be noted on the delivery receipt as “Damaged Carton” before signing. Make all claims directly with the shipping company. Damaged merchandise must also be reported to RiverBum, Inc. within 24 hours of receipt.
Defective merchandise must be reported to RiverBum, Inc. within 24 hours of receipt for claim to be valid. All returns of defective merchandise must be approved in advance by RiverBum, Inc. and must accompany a Returned Merchandise Authorization (RMA) number. RiverBum, Inc. will promptly replace any defective item providing that it is returned to RiverBum, Inc. within 10 days of date reported.
A 15% restocking fee and/or re-shipping charges will be assessed to the customer for all shipments returned to RiverBum, Inc. due the shipment either not being accepted by the customer or the customer not being available to receive the shipment.
Catalog & Website Errors
We are careful to ensure that our pricing, quantity in stock, photos and descriptive copy of our products is accurate, however, when we make a mistake, we reserve the right to correct the mistake and will notify you of any such correction prior to your order being shipped.